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Tax time has come around again and unfortunately this also gives rise to the amount of scam calls or emails that you could possibly receive. The ATO is again warning the public to be aware of aggressive phone and email scams that are circulating. Scam emails, faxes, SMS and phone calls can look or sound very convincing. You can generally tell they're not genuine because they offer you an unexpected refund or grant and ask you to provide personal information, credit card information or money. It is important to remember the key differences between a scam call or a genuine call from the ATO. We have put together a list of things below that you need to consider before you give out any personal information.
Things to remember:
The ATO would never cold call you about a debt. If you have a debt you will receive a letter or SMS to remind you that a payment is due in the first instance.
The ATO would never threaten jail or arrest.
If you receive a call from the ATO and are concerned about its legitimacy, ask for the caller’s name and phone them back through the ATO’s switchboard on 1800 008 540.
ATO messages will never ask you to reply by SMS and/or email to provide personal information, such as your tax file number (TFN) or your personal bank account number or BSB.
Under no circumstances should you give personal information, including credit card or banking details by email.
If you are in doubt about the authenticity of a call or email that you receive, you can call the ATO on 1800 008 540 or alternatively direct them to us as your tax agent.